Profile photo of Juliana Freitas, Senior Product Designer

Design System Lead & Senior Product Designer

Lead Product Designer with 15+ years of experience across retail, banking, energy, and creative agencies. I specialise in scaling Design Systems, leading cross-functional teams, and delivering design that holds up under real complexity.

Lead Product Designer with 15+ years of experience across retail, banking, energy, and creative agencies.
I specialise in scaling Design Systems, leading cross-functional teams, and delivering design that holds up under real complexity.

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Professional Experience

Worten logo
Worten logo
Senior Product Designer
Worten Portugal (Sonae Group)

Lisbon, Portugal • Portugal's market-leading consumer electronics retailer (E-commerce & Omni-channel)

Jan 2023 – Present (3+ years)

RISE Design System
Led the vision, governance, and adoption of the RISE Design System — functioning as both Product Designer and Product Owner to ensure a scalable single source of truth across 20+ internal digital products.

20+ products unified

200+ components

"Atlas" Operational Platform
Applied RISE to Worten's most complex internal tool — an operational backbone running everything from site configuration to financial reporting. Proof that a design system can hold up under real complexity.

50% reduced dev time

WCAG AA compliant

200+ daily users

Design Culture & Operations
Implemented documentation standards and open critique sessions. Standardised end-to-end design-to-engineering workflows, reducing operational friction and accelerating delivery cycles.

Weekly design sessions

WCAG AA compliance

AI-Assisted Workflows
Initiated integration of Figma AI to automate repetitive UI tasks, accelerating high-fidelity prototyping and reducing handoff times.

Figma AI adoption

Reduced handoff times

Bliss Applications logo
Senior Product Designer
Bliss Applications

Lisbon, Portugal • Digital product studio — B2B and B2C products for global brands

May 2017 – Dec 2022 (5.5 years)

EDP ON Digital Workplace
Led UX/UI initiatives for EDP ON — a digital workplace consolidating 25+ legacy tools into a single, coherent platform for 12,000 employees across 14 countries.

25+ legacy tools merged

12,000 employees

14 countries

Banco BPI
Designed interfaces across multiple touchpoints — mobile app, intranet, desktop, and self-service kiosk terminals — navigating complexity of different peripherals and hardware constraints.

Multiple platforms

High-traffic financial platform

Havas logo
BBDO logo
TBWA logo.
UI Designer
HAVAS / BBDO / TBWA / Wiz Interactive

Lisbon, Portugal • Creative and digital agencies — national and global brands

Sep 2010 – Apr 2017 (7 years)

Global Brands Portfolio
Conceptualised and designed responsive websites and interactive campaigns for global brands.

IKEA

McDonald's

Playstation

L'Oréal

NOS

Continente

Equipment Designer (Intern)
Arquiled

Lisbon, Portugal • National Lighting design and equipment manufacturer

Sep 2009 – Apr 2010 (1 year)

Executed graphic design tasks, produced technical drawings, and developed 3D models for lighting equipment.

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Core Skills

Expert

Design systems

Product design

DesignOps

Accessibility (WCAG)

Leadership

Proficient

UX Research

Stakeholder management

Figma AI / LLMs

Agile / Design sprint

Tools

Figma • FigJam • Supernova • Zeroheight • Confluence • Jira • Miro • Mural • Adobe Creative Cloud • Trello

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Education & Certifications

UX Management: Strategy and Tactics • IxDF (Interaction Design Foundation) • 2025

Accessibility: How to Design for All • IxDF (Interaction Design Foundation) • 2024

Design Systems 360° • Academia CCP • 2023

Equipment Design • Faculdade de Arquitectura, UTL • 2003 – 2009

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Recognitions

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Recognitions

  • 5th Place — CCP National Awards • Creative Club Portugal award for design excellence • 2014

  • 2nd Place — ICEL Contest • Design & Development of Cutlery Service • 2009

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Languages

  • Portuguese: Native

  • English: Advanced

  • Spanish: Intermediate

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Interests

Trekking • Cycling • Pilates • Fitboxing • Travel • Books • Pottery • Food • Nature • Culture

Beyond delivery, I make a point of staying close to what's emerging — following advances in AI, augmented reality, and spatial computing to understand how they'll challenge the design systems we build today.

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Ready for the next long-term challenge?

If our goals align, I’d love to meet the team.

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Ready for the next long-term challenge?

If our goals align, I’d love to meet the team.

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Ready for the next long-term challenge?

If our goals align, I’d love to meet the team.

Copyright 2026 by Juliana Freitas

Copyright 2026 by Juliana Freitas

Copyright 2026 by Juliana Freitas